Returns & Refunds policy

Harlow In Bloom – Refund & Care Policy

Because our products are lovingly made in small, handcrafted batches, all sales are final. We are unable to offer refunds, returns, or exchanges at this time.

However, we’re here for you—if your order arrives damaged, is missing, or contains an error, please reach out to us within 30 days of your purchase date so we can make it right. Unfortunately, we are unable to honor refund or replacement requests made after this window.

🌿 Made-to-Order Means Final

Once an order has been processed, we are unable to make changes. This includes:

• Combining multiple orders

• Updating items or shipping info

• Canceling the order after processing

Our handcrafted process begins shortly after you place your order, ensuring freshness, quality, and intentional care in every product we send.

🌸 We Create with Heart

Each Harlow In Bloom product is created with intention, poured and packaged by hand. We ask that you review your selections carefully before placing your order. If you’re unsure, we’re happy to help—email us at support@harlowinbloom.com with questions about ingredients, skin types, or scent preferences.

❗ Allergy & Skin Safety

We provide a full ingredient list for every product. Please review ingredients thoroughly to check for any known allergens or sensitivities before purchasing. While we stand behind the integrity of every ingredient we use, Harlow In Bloom is not liable for allergic or adverse reactions.

We strongly recommend performing a patch test prior to full use. When introducing multiple new products, try one at a time to monitor your skin’s response.

💧 Texture, Scent, & Summer Shipping

We understand that personal preferences vary. However, we do not offer refunds or exchanges for dislikes related to scents, textures, or color appearance.

Please store in a cool, dry place and do not introduce water to extend product life.

In warmer months, some of our whipped body butters may arrive softened or melted. This is natural and expected. To restore them, place the jar upright in a cool space or the refrigerator until it solidifies. The quality and effectiveness remain untouched. By ordering during hot weather, you acknowledge and accept this possibility.

💌 Damaged Order?

If your order arrives with any issue—such as a broken item or shipping mishap—please don’t hesitate to email us at support@harlowinbloom.com. We’re a small team, but we care deeply, and we’ll work to find the best solution for your situation.

We are honored to be part of your self-care ritual and are committed to transparency, quality, and kindness in all that we do. Thank you for blooming with us.